If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. To find out more, including how to make a refund request, please select the type of content you have purchased below. In addition to the refund procedures summarised below, you may have additional rights under applicable local law; nothing in the summary below limits or replaces any such rights under local law.
To check if you're eligible for a refund, please follow the instructions on our Refund Chatbot. If you prefer, you can read the full PlayStation Store cancellation policy. Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund.
If we wanted to create a society that enhances mental issues we can't do much better than this. You'd think that the industry would have reached Nirvana by now with all these spiritual successors. User Info: BaldursGate. Wait patiently for the timer to run out. User Info: Kos. I'm thinking you may not understand the purpose of the timer. Is this your first time pre-ordering a game? User Info: Foppe. That timer means that you can start playing it once the game is officially released instead of waiting for the game to be released and then have everybody and their mother trying to download it at the same time We're not going to strip out the soul of the site.
Kos posted I'm thinking you may not understand the purpose of the timer No, I don't. It is pointlessly limiting me. I already have it.
The article is out of date. Thank you! Need help? Contact our support specialists. Contact PlayStation Support. Back to PlayStation. Age restricted. In most cases, you can pre-order an item on direct. After placing your order, you will receive an e-mail confirmation containing an order reference number.
Your credit card will be charged for your pre-ordered item once it is ready to ship At the time you place your pre-order reservation, we will pre-authorize your credit card for the estimated total for all items displayed in your cart. A pre-authorization hold is temporary and does not cause your card to be charged. However, the amount of the pre-authorization may count against your credit limit for approximately days, depending on your financial institution.
Credit card pre-authorization is required in order to validate your payment information. If you no longer wish to receive the pre-ordered item, you may cancel your reservation up until the item enters the shipping process, in general 10 days before the currently scheduled release date see 11 below for information on how to cancel.
By not canceling your reservation, you authorize us to charge your credit card for the applicable amount prior to shipping the item. NOTE: Your pre-order reservation will be cancelled if your bank fails the credit authorization for reasons such as: insufficient funds, card expired, etc. If credit authorization for your pre-order fails, a cancellation notification will be sent to the email on file. In order to avoid having your reservation canceled, please make sure your credit card is valid at least 7 days prior to the release date you will not be able to make any changes to your payment or shipping information after that.
When you check out, we will pre-authorize your credit card for the total estimated amount of all items displayed in your cart. However, you will not be charged for any of the items until they are ready to ship. Any items in your cart that are available now will be grouped into one order and you will be charged when those items are ready to ship they may ship together or individually, depending on the order.
Pre-order reservations will be split into individual orders, regardless of the release date, and you will be charged when each item is ready to ship.
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